SUGARAY's Kitchen Policy
Please read these policies before using SUGARAY's Kitchen online ordering and inquiry services. These terms are written for our Florida-based food business and are intended to explain how our website works. They are not legal advice. Effective date: October 18, 2026.
Terms of Service
By using this website or submitting an online order or booking inquiry, you agree to these terms. SUGARAY's Kitchen provides soulful food delivery and catering services. Online orders are subject to availability, confirmation, pricing, delivery details, and payment requirements shown at checkout. An inquiry is not a reservation or a confirmed service until SUGARAY's Kitchen confirms it in writing. SUGARAY's Kitchen has no physical location for customer reservations.
You agree to provide accurate contact and order information and to use the website lawfully. Prices, menus, availability, delivery areas, and service details may change. To the extent allowed by law, SUGARAY's Kitchen is not responsible for indirect losses caused by website interruptions or delays outside its reasonable control. Nothing in these terms limits rights that cannot legally be waived under Florida or federal law.
Questions about these terms: catering@sugarayskitchen.org | (813) 444-8962.
Privacy Policy and Cookie Notice
SUGARAY's Kitchen may collect information you provide when you place an online order, submit a booking or catering inquiry, contact us, or communicate with us. This may include your name, email address, phone number, delivery details, order details, inquiry details, and payment-related information handled by our payment providers. We use this information to process orders, respond to inquiries, provide delivery or catering services, prevent misuse, maintain records, and improve the website.
We may share information with service providers that help operate online ordering, payments, delivery, hosting, communications, security, and website functions. We do not sell personal information for money. We retain information only as reasonably needed for these purposes, legal obligations, dispute resolution, and business records. You may contact us to ask about your personal information or request correction or deletion where applicable; some records may need to be retained.
Cookies and similar technologies: the site may use essential cookies needed for site operation. SUGARAY's Kitchen does not currently use analytics or marketing cookies, but plans to add analytics and conversion tracking as the site matures. Before non-essential analytics or marketing cookies are activated, we will provide a consent choice where required and explain the categories and purposes. You may change cookie settings through the consent controls made available on the site or through your browser.
For privacy questions or requests, contact catering@sugarayskitchen.org. This notice may be updated when our services, technology, or legal requirements change.
Delivery and Order Policy
Online orders are prepared and delivered according to the details shown during ordering and any confirmation from SUGARAY's Kitchen. Delivery availability, fees, timing, order minimums, and service areas may vary. Please provide complete and accurate delivery information and remain available at the delivery location.
If an order issue occurs, contact us promptly at catering@sugarayskitchen.org or (813) 444-8962 with your order details so we can review it. Catering and booking inquiries are requests for information only and are not confirmed reservations. SUGARAY's Kitchen does not operate a physical location for customer reservations.